Parcel & Freight Audits

Your Transportation Carriers Make Billing Mistakes.
We Make Sure You're Not Paying For Them.

Whether you’re shipping by truckload, LTL, container, rail, parcel or pony express (OK, maybe not that one), there will inevitably be billing mistakes made by your partner carriers. A wrong weight charged, a misapplied class, it’s going to happen, but that doesn’t mean you should pay the price. At Shipment Trackers, our team of domestic and international shipping specialists know how to spot invoice errors and through comprehensive freight audits and parcel audits, we find the errors and make sure you’re not paying for them.

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What’s the importance of invoice audit?
Accounting for every penny.

Traditional freight bill auditing services have been around for decades and for good reason: carriers make billing mistakes. Wrong rate, wrong class, and wrong terms are just the beginning of where things can go south. With Shipment Trackers’ comprehensive invoice audit solutions in place, you have the peace of mind that every charge is valid, and every penny is accounted for. The costs of paying for improper fees and billing errors can add up fast. We cover all the bases and get into the weeds of your invoices, so you don’t have to. Our shipping specialists can evaluate all modes of shipping and transportation including:

  • Truckload auditing
  • LTL auditing
  • Container auditing
  • Rail auditing
  • Parcel auditing

What parts of my carrier invoices are you auditing?

Transportation invoices can be very complicated, and auditing them is no easy task. Don't worry; Shipment Trackers is up for the challenge. As part of our robust freight and parcel audit services, Shipment Trackers will check for and verify the following:

  • Accurate freight classifications
  • Adherence to minimums
  • Appropriate extra service charges
  • Duplicate billing
  • Proper application of contracted rates
  • Surcharge validation
  • Interpret Incoterms
  • Ensure accuracy of import duty calculations
  • Collect appropriate documentation
  • Invoice auditing
  • And many other customizable invoice data points

Plus, we don’t just find the errors, we get them removed from your invoices and, when necessary, ensure you receive a credit or refund. This includes recovering mis-applied funds from a variety of carriers as well as making sure you receive any applicable UPS refunds or FedEx refunds.


Can Shipment Trackers help me with my International Invoices?

In a word, YES. Our senior auditors have a comprehensive understanding of customs entry types and their implications, what free and foreign trade zones mean to you, how in-bond warehousing impacts your bottom-line, and much more. Just a few of the key international audit points our team interacts with are:

  • Correct billing against Incoterms 2010 – 2020
  • Adherence to documentation requirements
  • HTS code comparisons and commercial invoice through customs entry
  • Review calculation of duty, HMF, MPF, etc.
  • Validate billed rates against contract
  • Approve all miscellaneous fees

You name it, we will check it. And we’re ready to help your business stop the flow of unnecessary funds down the transportation drain. Check out our client feedback to see how we’ve helped others and get in touch to connect with the team and learn more. We’re ready to help you recover lost funds to you shipping and transportation bottom line.


Let Us Find the Money for You

Shipment Trackers performs most of our parcel and freight audits manually, which means we maintain a hands-on partnership with our client and the client’s carrier. We are in a well-qualified position to discuss changes in service and carrier performance, as well as assist our clients in managing last-minute invoice audits for payment and carrier pool additions.

Contact Shipment Trackers to learn more about our parcel and freight audit services.